We're still open and ready to help, even in this pandemic. Get in touch to see how we can support your business.

About us | Our capabilities

Our team have the business skills to help you succeed

 

Business Analysis—Business problem solving

At the heart of everything we do is a desire to solve problems for small business owners.

"Business Analysis", means just that: working out what isn't working right and finding a way to fix it.

Read how business analysis benefits small businesses

Process improvement

Improve the performance of your business—and get more time at home—by redesigning the way that you work, using smarter computer systems and stress-free automated processes.

Find out what is holding you back.

six sigma

We use tools from Lean and Six Sigma (that we've adapted for small businesses) to find and correct problems in your processes.

Process mapping

Often the first step to successfully scaling a business, is to capture all the information held in peoples' heads. This can then be used to train new staff.

We're good at getting that information in to a logical and easy-to-understand format.

BPMN

We use standard language and simple symbols such as Business Process Model and Notation™ (BPMN™) to record the details of your processes.

Read why small businesses need process maps

Software selection

Choose the right tools for your business.

Choosing the right software for your business can be very time-consuming and stressful.

We have experience of specifying and selecting systems for all sorts of businesses.

Read our guide to choosing software

Software automation

Make your business processes flow smoothly.

Automation can remove mundane work from your business, leaving your team free to concentrate on areas where they can add value.

Automate labour intensive tasks, such as data entry and re-keying.

Automate emailsletters, text messages, tweets and even phone calls to your customers.

Automate the software you already have:

Xero
Xero
Sage Accounts
Sage Accounts
Adobe Acrobat
Adobe Acrobat
Salesforce
Salesforce
Google Chrome
Google Chrome
Microsoft SQL Server
Microsoft SQL Server
Microsoft Access
Microsoft Access
Microsoft Outlook
Microsoft Outlook
Microsoft Excel
Microsoft Excel
Microsoft Word
Microsoft Word
Windows Server
Windows Server

Integration—making your systems talk to each other

Connect your apps. Automate your business.

Feed data from one system to another to save time and eliminate errors. Automatically update your accounts with data from your stock system, for example.

Or capture information from external sources, such as Royal Mail® or Companies House to speed up customer on-boarding.

We use low-cost, cloud-based tools to synchronise information between apps:

Zapier
Zapier
Integromat
Integromat
PieSync
PieSync

Data analysis and reporting. Know where you are.

Gain new insights with crystal clear reporting.

Keep your finger on the pulse of your business processes with real-time reporting and constantly updated online dashboards.

Find the information you need quickly with data dumps or even custom reports designed for your board meetings.

Xero
Xero
Sage Accounts
Sage Accounts
SAP Crystal Reports
SAP Crystal Reports
Microsoft Power BI
Microsoft Power BI
Microsoft Excel
Microsoft Excel
Microsoft Word
Microsoft Word

These are a few of our favourite things.

We can help small businesses get more out of these systems… and many others

Microsoft SQL Server
Microsoft SQL Server
Zapier
Zapier
Kofax TotalAgility
Kofax TotalAgility
Microsoft Word
Microsoft Word
Xero
Xero
Microsoft Excel
Microsoft Excel

Accounting

Our founder, Terry, is a Chartered Certified Accountant and a Fellow of the Association of Chartered Certified Accountants.

This background in accountancy is invaluable when preparing business cases, business plans, financial models and when improving finance processes.

ACCA

Terry Hopper, is a Chartered Certified Accountant and Fellow of the Association of Chartered Certified Accountants.

accounting
business process management

Business process management—orchestrating and monitoring business processes.

Our team have worked on a number of larger projects using some of the best business process management (BPM) software available.

Kofax TotalAgility
Kofax TotalAgility
Bizagi Engine
Bizagi Engine
K2 blackpearl
K2 blackpearl

Connect with Middlestone today

We work exclusively with leaders from small and midsized businesses who want to create blissfully efficient businesses.

We can help you achieve just that, put us to the test!

Contact us  ➝

Disclaimer

 

References to other companies and their products use trademarks owned by the respective companies and are for reference purposes only.

Certified Internal Auditor and CIA are registered trademarks of The Institute of Internal Auditors, Inc.

Business Process Modelling and Notation, and BPMN are trademarks of Object Management Group, Inc.

PRINCE2® is a registered trade mark of AXELOS Limited. All rights reserved

Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Bizagi is either a registered trademark or trademark of Bizagi Lmtd.

Google and Chrome are registered trademarks of Google Inc.

Infor trademarks and service marks are registered and unregistered trademarks of Infor or others.

Integromat® is a registered trademark.

K2 and K2 blackpearl are registered trademarks or trademarks of Sourcecode Technology Holdings, Inc. in the United States and/or other countries.

Kofax and Kofax TotalAgility are trademarks or registered trademarks of Kofax Limited in the United States and other countries.

Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Microsoft, Excel, SQL Server and Power BI are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Microsoft, SQL Server, Access, Outlook and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

SAP and Crystal Reports are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Sage and other Sage logos and brands are either registered trademarks or trademarks of Sage (UK) Limited, or its holding company, The Sage Group PLC.

Salesforce is a trademark of Salesforce.com, inc.

Xero is a trademark of Xero Limited.